When a QuickBooks Online file is sync'd to Qvinci, users may see mismatched monthly or quarterly balances in the Retained Earnings account between the two applications. This issue does not exist for QuickBooks Desktop syncing entities.
The issue appears inside QuickBooks Online when a user runs a balance sheet across multiple calendar or fiscal years and the columns are set to display months or quarters. In this stretch of dates the prior year's Net Income is not being accurately rolled into the Retained Earnings account. This only occurs in QuickBooks Online when the Balance Sheet is run across multiple years and the columns are set to display months or quarters. If a user runs the QuickBooks Online Balance Sheet on no more than a single year at a time, or on multiple years but does not set the frequency to months or quarters, then QuickBooks Online does accurately calculate the balance of the Retained Earnings account.
Because of the issue described above, it is possible for a user to compare a Balance Sheet between QBO and Qvinci and find that the Retained Earnings balances do not match. Although the Qvinci Retained Earnings may not match QuickBooks Online, it is the correct calculation.
The user should re-run the QuickBooks Online report, ensuring that the date range selection does not cross a fiscal or calendar year if delineating by month or quarter. When this is done the user will find that the balances accurately calculate in QuickBooks Online, and Qvinci will match those balances as well.