Norton Antivirus™ is a software application that blocks malware such as viruses, trojans and spyware. Many times legitimate software is blocked by Norton Antivirus™. If you receive a warning that the antivirus software is blocking legitimate applications, you must set an exception in the Norton configuration window.
My Norton Antivirus™ keeps deleting the Qvinci Sync Application that I wish to download and install. It lists the application as a potential virus threat and removes it before it can download. How do I install Qvinci?
Open Norton Antivirus™ and go into “Settings”. Choose “virus and spyware protection” and click the "file exclusions" tab. Enter the actual file name: "QvinciSyncSetup.exe", and save the exclusion. Qvinci should now be allowed to download completely. If Norton still refuses to allow the download you may turn off the Norton firewall, download Qvinci, and then turn Norton back on and run a scan, if desired.