Sometimes, for troubleshooting purposes, we need to help our clients confirm they are utilizing the most recent version of the Qvinci Sync Client. Constant use of the software will ensure that the auto updates occur, but in the instance that it may not have, here is how one would check which version is installed.
4/20/2018 - The most current version of the Qvinci Sync Client is 3.84.00
What version of the software is being used? Find this by:
1) Double clicking the desktop icon
2) Clicking the arrow in the System Tray for additional icons in your task bar in the bottom right hand corner (only if the Icon is not immediately visible)
3) Right click the Qvinci icon
4) Click 'Open Sync Client'
5) The top bar on the Qvinci Sync Client shows the version of the software is currently being run
If the Qvinci sync client is installed on a PC where you have admin rights to install programs, it should update automatically. If it doesn't, you can always install the most recent version. If you are on a hosted environment, you may need to contact an IT admin or third-party host to upgrade to the most recent version.